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Return Policy

What is your return policy?

Please note that orders are not eligible for returns unless they are defective. We accept returns within 24 hours of delivery but customer need to bear all installation & delivery charges. To initiate a return, please contact our customer service team with your order number and the reason for the return. You can reach us via email, phone, or live chat. Items must be in their original condition and packaging. Products that have been used, altered, or damaged by the customer will not be eligible for a refund or exchange. We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service.

How should I care for my furniture?

Care instructions vary by material and product. We provide specific care instructions with each item and recommend following them closely to maintain the quality and longevity of your furniture.

How can I contact customer service?

You can reach our customer service team via email, phone, face book or live chat on our website. Contact details are available on our "Contact Us" page.

Refund Processing

If approved, your refund will be processed but in commerce, once we receive your returned item, it will be inspected to confirm that it meets our return criteria. It may take 4-5 days for refund processing from the date of your calming. As our team will inform you about the next procedure.
 
Privacy policy

We are committed to protecting your privacy and handling your personal information responsibly. Please refer to our privacy policy, which is available on our website, to understand how we collect, use, and protect your information. 
 

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